Spa: What To Anticipate in 2010?
It’s a fact – the spa is a big industry and is still flourishing. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, distinguishing many interesting craze for spas in 2010:
Customer Service. Nothing beats a great customer service! You could present the most expensive spa treatment, but when the client isn’t happy with her spa experience, it’s equivalent to nothing. “In fact, 87 percent of ISPA member spas are utilising customer feedback mechanisms to ensure they’re meeting consumers’ wants…” Spas must embrace better ways then to hand the clients a more gratifying spa experience.
Spa Sampling Menus. This is a great way to let spa clients get a sort of “preview” of the several treatments thatthey are planning to try on.
Spa Partnerships. This permits spas to broaden their reach by forming partnerships with local businesses that may also benefit from them. By doing so, spas are able to promote their business and increase the number of clients by bringing the spa nearer to the clients. Several schemes can be carried out like discounted prices with partner hotels or resorts. And who doesn’t like a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s predicted that in 2010 social media will continue to be influential in helping spa-goers create decision from what to where of spa. Needless to say, spas should make the most out of social media to gain clients.
Beauty Rest. Not yet very popular, but teasing choice like this can certainly increase the number of spa visits. This simply signifies making that spare time at the spa to get some forty winks while savoring a relaxing massage. Or quite more appealing is to just book a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of better things to be excited to for your 2010 spa visits.
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